CUSTOMER SERVICE & INNOVATION; WHY LISTENING TO CUSTOMERS IS RISKY!
By William Buist Social media has enabled companies to review and access the experience their customers are expressing in public
Read moreBy William Buist Social media has enabled companies to review and access the experience their customers are expressing in public
Read moreOne of the major challenges for people who care for this planet we live on is getting the message across
Read moreBy William Buist The ‘societal web’ is beginning to emerge. Businesses are moving from telling to listening, from informing opinion
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